Shipping policy

⭐ **Shipping Policy

Last updated: 11/28/2025

Thank you for shopping at Galactic Ink Club! We create all products on demand, which means your order is made just for you and shipped as soon as it’s ready. Here’s everything you need to know about shipping times, tracking, and delivery.

 

 

📦 1. Order Processing & Fulfillment Times

All items are made-to-order through our professional print partners.
 This helps reduce overproduction and waste, but it also means fulfillment isn’t instant.

Typical processing times:

  • Apparel (t-shirts, hoodies, sweatshirts): 2–5 business days

  • Mugs, home goods, accessories: 2–5 business days

  • Wall art, posters: 2–4 business days

  • Holidays & peak seasons: Slightly longer processing times may occur

You will receive a tracking number as soon as your order ships.

 

 

🌍 2. Shipping Times (After Fulfillment)

Shipping estimates vary by destination:

United States

  • Standard shipping: 3–6 business days

Canada

  • Standard shipping: 5–12 business days

Europe

  • Standard shipping: 5–10 business days

Australia & New Zealand

  • Standard shipping: 7–15 business days

International (other regions)

  • Standard shipping: 7–20 business days

These are estimates provided by our carriers. Delays may occur due to weather, customs, or seasonal volume.

 

 

✈️ 3. Split Shipments

Because items are made on demand and fulfilled from different locations:

  • Your order may arrive in multiple packages

  • Products may ship at different times

This is normal and helps keep shipping fast and efficient.

You will receive a separate tracking number for each shipment.

 

 

🚚 4. Tracking Your Order

Once your package ships, you’ll receive:

  • A shipping email with tracking information

  • Updates as the carrier scans your package along the way

Tracking may take 24–48 hours to update after the first scan.

 

 

❗ 5. Wrong or Incomplete Addresses

Please double-check your shipping address before placing your order.

If an address is incorrect:

  • Orders returned to the printer can be reshipped

  • Additional shipping charges may apply

We cannot issue refunds for orders shipped to incorrect addresses provided by the customer.

 

 

📭 6. Lost or Stolen Packages

If a package is:

  • Lost in transit: we will replace it once confirmed by the carrier

  • Marked delivered but you can’t find it:

    • Check with neighbors, building staff, or household members

    • Wait 48 hours (carrier updates can be early)

    • If still missing, contact us and we’ll assist you

Packages scanned as “delivered” cannot be refunded, but we’ll work with you to help resolve the issue.

 

 

💛 7. Delivery Delays

Delays may occur due to:

  • Carrier disruptions

  • Customs processing

  • Severe weather

  • Holiday volume

  • Unexpected print facility delays

We appreciate your patience and will always do our best to help.

 

 

🌱 8. Sustainable Shipping

Our apparel products are shipped in post-consumer recycled (PCR) packaging, which reduces environmental impact and keeps plastics in circulation longer.

We’re committed to thoughtful production and shipping practices.

 

 

💬 9. Questions or Need Help?

If you have questions about your order:

Galactic Ink Club
 Email: Galacticinkshop@gmail.com

We’re here to help!